HEALTH PLANS | webbermedical

payment policy

Medical services are provided and billed by Webber Medical. Our providers participate in most all of the major health insurance plans in the region. If your plan is not carried, we will be unable to file a claim on your behalf.

Please be aware that with any health plans, there may be deductibles and copayments for which you could be responsible.

Please contact our administrative staff for health insurance plans we carry (870)-633-0330.

policy & procedures

POLICY AND PROCEDURE FOR ALL OFFICES

New patients must have insurance card, picture ID and list of all current medications.

All patients need to come in for refill on medications every three months.

Patients under the age of 18 must have an adult present to be seen.

Co-pay and deductible must be paid at each office visit.

New Patients with no health insurance, must pay $135.00 with out lab work, follow up visits are $95.00 + lab work/test and must be paid at time of office visit.

Medicare deductibles start over January of each year and after deductibles, patient is responsible for 20% of office visit cost.

Medicaid adult patients have 12 visits per year and $500.00 of labs per year.

Patients must come in for lab/test results.

Patients can not use cell phones in the office.

Patients must pay on their bill when they come in for office visit.

questions about your bill

What billing or insurance information will I receive? - You will receive a copy of your bill. After your insurance has paid, we'll provide you with a bi-monthly statement of your account.

How long will it take to get things settled with the insurance company? - Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.

Why am I getting bills from physicians? - Each physician who provides professional services will send you a separate bill from his or her office. These physicians will include:

- your own physician
- other physicians who conducted tests and procedures
- consulting physicians chosen by your primary physician to read and interpret test results.

These physicians may include specialists in anesthesiology, cardiology, emergency medicine, nuclear medicine, pathology, radiology, or urodynamics. You will be responsible for paying these bills as well.

I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know? - If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.

Any other questions please call our outsourced billing department MEDLINK SERVICES @ 1-888-590-2959.